Do you ship internationally?
Yes, we ship all over the world. Free delivery and priority delivery is available for all regions worldwide. All delivery options appear on every product page, within the delivery page in the footer and during the checkout process. We run discounts and promotions all year, so stay tuned for exclusive deals.
Which countries do you ship to?
We ship to almost every country. If you do not see an option to ship to your country during the checkout process, please contact us and we will be happy to assist further.
How do I qualify for free delivery?
The following order values qualify for free standard delivery:
UNITED KINGDOM:
For orders over £50
EUROPE:
For orders over £120
UNITED STATES:
For orders over £120
WORLDWIDE:
For orders over £120
How soon after my order is placed will it be shipped?
We provide same-day shipping for all all orders placed by 3 pm. Orders placed after 3 pm on a Friday or on Saturday and Sunday, will be dispatched the following Monday.
How long will it take to get my order?
It depends on your location and choice of delivery service, all available timescales are as follows:
UK:
Priority: Next working day
Free: 2-3 working days
Standard: 2-3 working days
Saturday: Next Saturday
EU:
Priority: 1 -3 working days
Free: 7-10 working days
Standard: 7-10 working days
US:
Priority: 1-3 working days
Free: 7-10 working days
Standard: 7-10 working days
WORLDWIDE:
Priority: 1-3 working days
Free: 7-10 working days
Standard: 7-10 working days
Which couriers do you use?
Our delivery partners are Royal Mail and FedEx.
Will my order be shipped in overt packaging?
Yes, we use unbranded outer packaging that is robust and suitable for global transit.
How long do I have to return an order?
We have a 14-day return policy which means you have 14 days after receiving your item/s to request a return.
