Racing Series Strap
Modena Yellow & Stainless Steel
We offer free, standard, and express delivery and all options appear in the Delivery Options link under 'Description' on product pages and the Delivery page at the foot of the website.
Customers can select their preferred option during the checkout process and a tracking number will be provided upon shipment.
We have a 14-day return policy, which means you have 14 days after receiving your item/s to request a return.
To be eligible, returned items must be in the same condition that you received them, unworn or unused, with tags, and in their original packaging. You’ll also need proof of purchase and your order number.
To start a return, you can contact us at support@swissconcept.store. Please note that returns need shipping to the following address: Swiss Concept, The Sutdio, 10 Baker Oats Drive, Wrecclesham, Farnham, Surrey, GU10 4DT, UK.
If your return is accepted, we’ll send you instructions on how to send your package. Items sent back to us without prior contact will not be accepted.
You can always contact us with any return questions at support@swissconcept.store. We endeavour to reply to all emails within one working day.
DAMAGES & ISSUES:
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged and if you received an incorrect item, so we can evaluate the issue and make it right.
EXCEPTIONS / NON-RETURNABLE ITEMS:
Certain items and orders cannot be returned, like custom products (such as special orders, personalised items or corporate orders). Please get in touch if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
EXCHANGES:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
EUROPEAN UNION 14-DAY COOLING OFF PERIOD:
Notwithstanding the above, for merchandise sent into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase and your order number.
REFUNDS:
We will notify you once we’ve received and inspected your return and let you know if a refund is approved. Refunds will be processed using your original payment method within 14 working days. Please remember it can take additional time for your bank or credit card company to process and post the refund to your account.
If more than 21 working days have passed since we’ve approved your return, contact us at support@swissconcept.store.
Delivery Options
Secure Payment
International Warranty
